Legal

Terms of Service

Last updated: 21 July 2026

1. About Boo

Boo Detailing (“Boo”, “we”, “us”) is a mobile car detailing business operating in Sydney and surrounding areas. By booking a service or paying a deposit, you agree to these Terms.

2. Booking & Deposit

Bookings are confirmed once we receive your $50 non-refundable deposit. The deposit secures your appointment and is credited against the total price of your service. The remaining balance is payable on completion of the service by card, bank transfer, or cash.

3. Cancellations & Rescheduling

You may reschedule free of charge with at least 24 hours’ notice. Cancellations made less than 24 hours before the appointment, or no-shows, forfeit the $50 deposit. Boo reserves the right to reschedule due to weather, safety, or unforeseen circumstances.

4. $50 Excess Belongings & Trash Fee

Our pricing assumes the vehicle is presented in a normal everyday condition. If, on arrival, the vehicle contains a significant amount of personal belongings, rubbish, food waste, or other items that must be removed before we can begin work, an additional $50 cleanup fee will be added to your invoice.

What this covers includes (without limitation): bags of rubbish, large amounts of loose trash, excessive food packaging, child-seat debris, work tools or equipment left in the cabin or boot, and any items that need to be sorted, bagged, or relocated by our technician before detailing can start.

The technician will, where possible, notify you before applying the fee. By booking, you agree this fee may be charged to the payment method on file or added to the final invoice.

5. Vehicle Condition & Belongings

Please remove valuables, electronics, cash, sunglasses and personal documents before your appointment. Boo is not responsible for loss or damage to items left inside the vehicle. We reserve the right to decline service for vehicles that are biohazardous, contain pests, or pose a health and safety risk.

6. Pre-existing Damage & Results

Detailing services improve and restore your vehicle’s appearance but cannot guarantee removal of every defect. Pre-existing scratches, paint defects, fabric tears, permanent stains, odours and mechanical issues may not be fully resolved. Photos may be taken before and after to document the work.

7. Access, Power & Water

You agree to provide safe, legal access to the vehicle at the address provided. Where possible we use our own water and power; if access is required, you confirm you have authority to grant it.

8. Liability

To the maximum extent permitted by Australian Consumer Law, Boo’s liability for any claim arising from the service is limited to the price paid for that service. We carry public liability insurance covering our work.

9. Payments

Online payments are processed by our PCI-compliant payment provider. Boo does not store full card details. By paying online you authorise the deposit charge and any additional fees disclosed in these Terms (including the $50 cleanup fee where applicable).

10. Privacy

Your information is handled in accordance with our Privacy Policy.

11. Changes & Contact

We may update these Terms at any time. The version in effect at the time you book applies to that booking. Questions: 0451 770 623.